This month's Internet Retailing looks at how multi-channel shoppers are giving the high street a reason to be cheerful in these otherwise gloomy retail times.

In this month's Internet Retailing, the publication looks at how multi-channel shoppers are giving the high street a reason to be cheerful in these otherwise gloomy retail times.  But there is a warning for those who are not yet managing their customer experience across store, site, smartphone and social media.  Helpfully, they go on to offer 5 top tips for retailers: Don't under-estimate what your customers know about the performance and price of you and your product, join up the channels, incentivise your customers correctly, embrace social media and make it all mobile.

With EPiServer Commerce offering marketeers an easy to use and powerful single interface across commerce, content, community and communication and a new mobile solution MobilePack coming soon, our powerful behavioural merchandising tool, Apptus eSales and dedicated team of online marketing specialists, we can help you to make the most of your total online strategy.  And with our extensive experience in enabling retailers to bring their brands to life online as with Hallmark, The Conran Shop, Ryman and Le Creuset (to mention just a few) you should definitely be thinking about turbo-charging your online presence with eibDIGITAL.

The full article can be found on www.internetretailing.net.