ECOMMERCE
The EPiServer based solution allows you to create a truly integrated eCommerce platform of content, commerce, community and communications, that helps you create compelling online relationships with customers, better understand customer behaviour & identify improvements to visitor processes that seamlessly turns website visitors from “browsers” into “buyers”.
EPiServer Commerce solution
In today’s global marketplace, your ecommerce website must meet the needs of online buyers wherever they are and whatever they’re after. That’s why you need a flexible ecommerce platform to facilitate ease of purchase and provide service for buyers from your local market and beyond.
Product management
EPiServer Commerce streamlines your product management so you can maintain any size catalogue across any number of websites and channels.
Effective product management is vital to increasing your online sales. However, many ecommerce platforms do not give you control over how you package, bundle or display products. They also may not offer the flexibility to manage products across a number of websites and channels, which can slow your business growth.
customer management
EPiServer Commerce gives you the flexibility to store unlimited customer data, analyse buying patterns across all of your channels and increase your ecommerce ROI.
Understanding your customers and how they interact with your website is a vital part of creating content, refining your product catalogue and driving sales. However, if your ecommerce platform isn’t flexible enough to store additional customer information, you’ll lose the opportunity to track their behaviour and increase your conversion rates. EPiServer Commerce provides a complete view of your customers so you can tailor content and products to meet their needs and improve your service through all of your channels.
PRICING & Promotions
EPiServer Commerce makes it easy for you to run targeted, quick and effective promotions that bring more customers to your website and optimise your sales.
Promotions and discounts can build buzz around your business, boost your website traffic and give customers reasons to keep coming back to your online store. In fact, a recent study revealed that 70% of customers now expect retailers to offer them discounts.
EPiServer Commerce adapts to your pricing and promotions needs, which makes it easy for you to launch quick and effective campaigns. You have the option to choose a preset promotion or create a custom campaign that will appeal to your customers. With its flexibility, EPiServer Commerce’s marketing and promotions engine has even inspired customers to run unique, outside-the-box promotions.
scalability & Performance
EPiServer offers a high-performance web platform and the ability to easily scale – whether you are a local business or an enterprise with global ecommerce sites.
When it comes to generating ecommerce sales, the performance of your website is everything. Slow page response times, shopping cart failures and other issues can affect your SEO rankings and drive customers away. It is also possible for your business growth to come to a halt when you exceed the capacity of your ecommerce software and infrastructure.
EPiServer Commerce is ideal for e-retailers with large product catalogues and high volumes of traffic. Whether scaling horizontally or vertically, EPiServer Commerce offers the reliability you need to run global ecommerce websites and scale in any direction for the future.
Internationalisation
EPiServer Commerce gives you all of the tools you need to sell your products or services to global customers. With just one user-friendly platform, you can drive, monitor and optimise your international sales.
In today’s international market, your customers can live down the road or across the globe from your business. However, developing an ecommerce website that lets you easily accept and manage international orders can be a time- and resource-intensive process that involves creating new content for all of your customers’ markets, languages and currencies.
SOCIAL MEDIA
EPiServer Commerce allows you to combine content, social media and commerce to engage customers and increase your sales.
Social media is a powerful tool that can help you build a larger customer base and improve your e-commerce ROI. According to Booz & Company, the revenue generated through social commerce is expected to reach $30 billion by 2015. This shows that if you want to get the most value from your e-commerce efforts, you must leverage social media.
order management
EPiServer Commerce helps you efficiently manage and track orders – no matter what the size of your business or the complexity of your customers’ orders.
In today’s global market, customers have many choices when it comes to where to purchase products or services. That’s why you must ensure that your website makes it easy for them to complete a transaction. However, limited capabilities in order management can hurt your sales. For example, a customer may leave your site if they can’t see all of their costs upfront, modify an order or use their preferred form of payment.
A COMPREHENSIVE AND FULLY EXTENDIBLE MULTI-CHANNEL PLATFORM
eibDIGITAL is a Commerce Server Enterprise partner
We have considerable experience of building large high performance B2C and B2B websites based upon Commerce Server. The solution can be implemented out-of-the-box or as a powerful framework to create a bespoke solution tailored to your specific requirements. It is adaptable and scalable, while offering faster and lower-cost ecommerce website design and deployments.
Commerce Server enables fast and easy information editing and smooth content management with workflow approvals with Microsoft SharePoint Commerce Services and eibDIGITAL also offers an option of integration with the best of breed EPiServer Content Management (CMS) solution.
Each aspect of developing, deploying, managing, maintaining, and monitoring e-commerce sites is designed to help maximize security, minimize total cost of ownership, accelerate time to market, and simplify exchange of data with existing line-of-business (LOB) systems and trading partners.
You can create websites that can support millions of users and products off of the same technological foundation. With out-of-the-box functionality, you can quickly start interacting with the various systems and processes that help you to develop, manage, maintain, and help secure Commerce Server solutions.
The Commerce Server development platform and service oriented architecture make it easy to extend and repurpose Commerce Server functionality. Also, with multilingual and multicurrency support, supporting globalised solutions is easier than ever.
In addition to COMMERCE SERVER’s standard components, eibDIGITAL provides a range of functionality and modules to develop more advanced solutions including:
Sophisticated sales and service call centre solution
PIM (Product Information Management) module
Range of advanced selling features for both retail B2C and B2B markets
Integration with Apptus eSales and Omniture Merchandising
Recommendations and a full range of powerful analytics
Integration with a range of international payment providers
Commerce Server provides a comprehensive solution for many scenarios:
- Business-to-consumer (B2C) sales of tangible or digital goods or online service delivery.
- Business-to-business (B2B) scenarios, such as e-procurement and trading communities.
- B2X scenarios, combining business-to-consumer (B2C) and B2B.
- Self service portals using catalogs or profiles for personalised information delivery.
- Hosted services where multiple site or application instances are deployed on a single set of physical infrastructure to handle either multi-brand or hosted ISP scenarios.
Integration
Commerce Server builds on the foundation of .NET products such as SQL Server and Visual Studio, and open XML standards to provide a comprehensive solution for creating, managing, and maintaining ecommerce sites and Web business applications.
Scaling and Performance
Commerce Server was built and tested to support large enterprises and to be deployed in 99.9% availability customer environments. It was tested against over 10 million item catalogs and 60 million user profiles.